Terms of Service
Welcome to our platform providing premium training on building AI chatbots for business. By accessing or using our website, courses, or services, you agree to be bound by these Terms of Service.
Contact & Disputes
Back to top
1. Eligibility and Accounts
You must be at least the age of majority in your jurisdiction to use our Services. If you create an account, you are responsible for safeguarding your credentials and for all activity under your account.
- Provide accurate, complete, and current information.
- Notify us immediately of any unauthorized use or security breach.
- Do not share your login or sell access to your account.
2. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:
- Reverse engineer, decompile, or attempt to derive source code from the platform.
- Interfere with or disrupt the integrity or performance of the Services.
- Use the Services to transmit malware, spam, or infringing content.
- Misrepresent your identity or affiliation, or harvest personal data without consent.
3. Intellectual Property
All course materials, curricula, videos, text, code samples, and branding are owned by us or our licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works from the Materials.
- Personal, non-transferable license to access purchased content.
- No resale, sharing, or public display outside your organization without consent.
- Feedback you provide may be used by us without obligation to you.
4. Payments and Subscriptions
Prices are stated in USD unless noted otherwise and exclude taxes. By submitting a payment, you authorize us and our payment processors to charge your selected payment method for the applicable fees.
- Recurring plans renew automatically unless canceled prior to renewal.
- Access is provisioned upon successful payment confirmation.
- You are responsible for any applicable taxes and currency conversion fees.
5. Refunds
We want you to be satisfied with your learning experience. Unless otherwise stated on the checkout page, we offer a 14-day limited refund for first-time purchases of self-paced courses if you have completed less than 20% of the content.
- Refunds are not available for live cohorts that you attend, downloadable assets, or previously refunded purchases.
- Chargeback attempts without first contacting support may result in account suspension.
- Approved refunds are processed to the original payment method within 5–10 business days.
6. Access and Availability
We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance and emergency updates may occur. We may modify or discontinue features with reasonable notice when practical.
- We are not liable for outages due to events beyond our control.
- We may throttle excessive use that threatens platform stability.
7. Privacy
Your privacy matters. We collect and process personal data as described in our privacy practices. You are responsible for complying with your own legal obligations if you collect or process personal data using our materials.
8. Disclaimers
The Services and Materials are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement. Your results may vary.
9. Limitation of Liability
To the fullest extent permitted by law, in no event will we be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill arising from or related to your use of the Services.
- Our aggregate liability will not exceed the amounts you paid to us in the 12 months preceding the event giving rise to the claim.
10. Termination
We may suspend or terminate your access immediately if you materially breach these Terms. You may stop using the Services at any time. Upon termination, your access to paid content may cease, except for rights that by nature survive termination.
11. Changes to Terms
We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date above and, when appropriate, by additional notice. Continued use after changes constitutes acceptance.
12. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which our principal entity is established, without regard to conflict of law principles. Disputes will be resolved through good-faith negotiation, and if unresolved, through the courts of that jurisdiction.
13. Contact
For questions about these Terms, payments, or refunds, contact our support team using the button above. You can also reach us via email at [email protected] or by phone at +1 (304) 555-8429.